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Frequently Asked Questions

Frequently Asked Questions

Please view our Frequently Asked Questions below.

Question Answer
Who can join PFCU?

If you live, work, worship or attend school or volunteer in Clinton or Essex County – you are eligible to join.

What is a credit union?

A voluntary, not-for-profit cooperative organized by a group of people having a common bond, and democratically administered to encourage thrift among its members, create a source of credit at low rates, and provide maximum service at minimum cost.

What is the minimum amount to open an account?

Just a $5.00 deposit will allow you to open a savings account with the credit union. This $5.00 must remain in the account to keep it open.

Is there a minimum balance required for checking accounts?

No, we do not require a minimum balance in a checking account. We also offer free checking when you sign up to receive e-statements.

What do I do if I lose my debit card?

Immediately call 1-800-543-5073 and notify the credit union.

How do I get a new debit card?

You must call the credit union to order a new debit card.

How do I sign up for Online Banking?

Click on the “services” tab at the top of our website and then click on “Sign up for Online Banking”. A staff member from PFCU will contact you with a password and further directions.

How do I download the Mobile App?

Go to either the “App Store” for Apple devices or “Google Play” for other devices. The PFCU App is free.